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Privacy policy

At Fabric and Embroidery we are committed to ensuring your shopping experience is safe and secure. We understand that website/personal information security is an increasing concern and this is why we take the extra step to keep you secure whilst using our service. Be assured that Fabric and Embroidery complies with all relevant Australian Privacy Laws.

Collection of Information

Fabric and Embroidery collects information from the customer so that we can provide you with the best customer service. Certain information is required so that we can successfully provide you with the service and/or product. Information we require can include the full name of customer and recipient, email address, invoice address, delivery address and contact phone numbers.

Any information collected is treated with the utmost privacy and is only used so we can better serve you as a customer in the delivery and completion of you order. From time to time we also use this information to inform you of specials, discounts and promotions.

Credit card details are never stored. We pass those details to the payment gateway for processing of your purchase. Once your purchase process is complete the card details are deleted from our server. We only interface to payment gateways that follow leading edge technology standards and country laws.

Fabric and Embroidery will not disclose any personal information to any third party unless authorised to do so or required by law.

Security

Fabric and Embroidery  website is secured using SSL or “Secure Socket Layer” technology. SSL locks all your critical information in an encrypted envelope, making it extremely difficult for this information to be intercepted. Fabric and Embroidery will continue to keep this website as secure as possible to ensure the safety of your shopping experience.

Cookies

Fabric and Embroidery receives and stores certain types of information automatically whenever you use our service either by phone or via our website. For example, like many Web sites, we use "cookies" and we obtain certain types of information when your Web browser accesses this website.

A cookie is a small amount of information sent from a web server to your computer when you use our web site. This information does not personally identify you. It simply tells us what areas of our site your computer has visited. It also tells us if you have selected a product and put it in your shopping basket.

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